H2O Hermosa

Agency of Record ~ Strategy Consulting ~ Email Marketing ~Social Programming ~ Brand Identity ~ Logo Development ~ Content Creation ~

H2O Hermosa is a boutique hotel located steps from the sand in the heart of Los Angeles’ South Bay. Following years of construction, then opening amidst the pandemic, H2O Hermosa sought an agile agency partner who could provide 360 brand and marketing support, but most importantly: a fresh perspective on hospitality. Since its opening, Intertidal LA has led H2O Hermosa’s go-to-market launch, brand development, and growth strategy.

+96%

4+ Star Reviews

+16x

2-Year ROAS

Intertidal LA's comprehensive digital marketing and brand strategy mended H2O Hermosa's guest perception and increased guest sentiment, while setting a new standard for luxury hospitality in the South Bay.

Over time, H2O Hermosa earned 4 stars and above on 96% of its Expedia reviews and TripAdvisor's prestigious "Traveler's Choice" award, reserved for only the top 10% of properties.

Furthermore, H2O Hermosa has attained strong repeat bookings and customer loyalty. Through paid media ads, we've achieved an impressive 16x ROAS over two years.

Logo Development

Ideation
Construction
Front Facade
Lobby Waterfall

Collateral Design

Room Key Holder
Mini Bar Snacks
Bathroom Amenities
Water Bottle
DND Hanger
In-Room Tablet
Bar Menu

Email Marketing

Paid Media

Our team developed a robust paid media strategy across Google, Tripadvisor, Kayak, Trivago, and Facebook. This approach yielded H2O Hermosa a remarkable 16x return on ad spend, solidifying paid media as a pivotal revenue stream and tool for guest acquisition.

Social Programming

We curated a polished social aesthetic that maintains a relaxed and inviting ambiance. As a luxury hotel, we prioritized imagery that exudes an upscale experience, inspiring guests to explore H2O Hermosa's amenities.

Influencer Marketing